Community

Hello...

I wrote a support ticket and received a response according to an email I received.

However, I can't tried all three options Active, Open, and Closed...
not seeing my ticket... he is my ticket # if that helps:
80E1-219E-B13D-48CF

thanks

Hi,
You have opened that support ticket as guest, so you have to logout and go to support center, then to check the ticket status you must enter the ticket ID and your email address.

Quote: Admin
Hi,
You have opened that support ticket as guest, so you have to logout and go to support center, then to check the ticket status you must enter the ticket ID and your email address.

My bad...

It worked, thanks for solving my minor issue, and quick forum response.